Panasonic Comfort Cloud App
Take control of your comfort: Manage your Panasonic heat pumps anytime, anywhere.
A powerful and intuitive smart solution designed to help you manage and monitor your Panasonic heat pumps from anywhere, 24/7.
The app offers energy monitoring, helping you reduce operational costs even further.
The Panasonic Comfort Cloud App enables you to conveniently manage and monitor the Aquarea range of heating, cooling and hot water functions from just one mobile device. Also, energy monitoring is possible allowing opportunity to learn how to reduce the operating cost even more.
Do you own a Panasonic air conditioner?
You can also manage it from the Panasonic Comfort Cloud App.
Find out more
What’s Aquarea Smart Cloud?
What do you need to use Panasonic Comfort Cloud App with your Aquarea heat pump?
1
Panasonic Aquarea heat pump (H series or later).
If you don't know the series of your Aquarea heat pump, just check the remote controller. If it looks like one of these two, your heat pump is compatible with the Aquarea Smart Cloud.
Do you own a Panasonic air conditioner?
You can also manage it from the Panasonic Comfort Cloud App.
Find out more
2
Connected Cloud adapter
CZ-TAW1 / CZ-TAW1B / CZ-TAW1C
*If your Aquarea is integrated in a BMS project, this port might be already used.
Aquarea All in One or Bi‑bloc
The Adaptor can be near or inside the indoor unit.
Aquarea Mono‑bloc
The Adaptor should be inside the house.
If your adapter has any LED ON (not blinking), you can continue the process
If you don’t have the Cloud adapter or it is not connected, contact your trusted installer.
If you don’t know who installed your Aquarea heat pump, we can help you find an installer.
3
In-house internet connection with router connection: Wireless or Wired LAN
4
Smartphone with internet connection
Get started
1
Access to Panasonic Comfort Cloud App
• Use your Apple or Google Account or your Panasonic ID.
2
Register your Cloud adapter
• From the Panasonic Comfort Cloud App:
“Add new device ⇒ Air to water heat pump” and follow the instructions.
3
Start using Panasonic Comfort Cloud App for Aquarea
It may interest you
Aquarea H and J series Adapter connection
Panasonic ID creation
Cloud adapter registration (WLAN)
Cloud adapter registration (LAN)
Aquarea Smart Cloud