Aquarea Service Cloud
The real remote maintenance made simple.
Aquarea Service Cloud is an advanced service that allows your service provider to take care of your heating system remotely. It saves time and money and offers the quickest service and solutions for your heat pump.
Accurate monitoring and maintenance expands the system’s lifespan and guarantees a higher Return On Investment for your heat pump.
No restrictions:
You can freely select your service provider
You can freely select the installer/maintenance partner you want to have access to your Aquarea system.
Then, choose one of the 4 access levels for the service partner: Full Access, Monitor and Control, Monitor Only or On Request. In non “Full Access” mode, the service partner can request temporary full access to you when required.
What do I need?
User
Service company
Smartphone, tablet or PC with Internet connection
How to connect your Aquarea to the Aquarea Service Cloud?
The process can be initiated by the end user or by the installer.
The end user can select and change the installer’s level of control anytime (4 levels).
End user
1. Initiator Installer / 2. Log-in Aquarea Service Cloud / 3. Register end user request / 4. Automatic email / 5. End User Acceptance / 6. Click link in email / 7. Accept / 8. Activated!
