Panasonic Introduces Aquarea Service+ in the UK: Offering Heat Pump Households a Seamless Maintenance Solution

23/09/2024



Panasonic Heating & Cooling Solutions is excited to announce the launch of its Aquarea Service+ package, providing ongoing maintenance and support to UK homes with Panasonic heat pumps installed. With 60 years of experience in heat pumps and over 100,000 heat pump installations to date, Panasonic is providing households with extra protection for their Panasonic installed heat pumps. The Service+ package delivers support and maintenance to all Panasonic Aquarea heat pumps installed into UK homes, to bring peace of mind and reliable all-round comfort.

 

Panasonic Aquarea Service+ offers expert assistance to provide year-round maximum energy efficient heat pump operation. The service has already been running successfully in Ireland, Denmark, Italy, Spain and Sweden markets. It progresses beyond traditional service packages, with a suite of affordable options. ranging from remote monitoring, reports and daily diagnosis checks.

 

Service+ supports all Panasonic Aquarea heat pumps. Paul Taylor, UK Head of Heating Solutions at Panasonic Heating and Cooling Solutions, stated “In our journey to meeting changing regulations, we don’t want any homeowner to be left behind. We want to provide them with a service that is accessible, so they can get the support they need as soon as possible. In a time of high living costs, we understand the importance of saving on energy bills. With the Service+ package, homeowners can rest assured that their heat pump will work effectively year-round.”

 

Homeowner, Paul Byrne, located in Ireland, signed up to the Service+ package for his five-bedroom bungalow following the install of his Panasonic Aquarea J Series 9 kW heat pump system three years ago. Seeing the visible benefits of the package, he said, “Following the install of the Panasonic heat pump in 2021, we've witnessed significant cost savings. Since joining the Panasonic Aquarea Service+ maintenance package, I have peace of mind knowing that the system is operating efficiently, and any potential issues are identified and resolved promptly.” 

 

With three plans to choose from, Aquarea Comfort, Smart, and Premium, there is an option to suit every household and budget. The seamless integration of this service during installation minimises disruption to the routine. Following the install, the service offers remote controllability and advanced monitoring technology, enabling expert service technicians to analyse personalised smart reports to diagnose and address issues swiftly without added travel costs and timings. Remote monitoring, and priority support hotlines provides peace of mind without compromising on comfort as homeowners know an expert is never far away.

 

Discover how Panasonic Aquarea Service+ can transform your home at https://www.aircon.panasonic.eu/GB_en/happening/aquarea-service/