Advanced smartphone control for your air conditioner
Take control of your comfort: Manage your Panasonic heat pumps anytime, anywhere.
A powerful and intuitive smart solution designed to help you manage and monitor your Panasonic heat pumps from anywhere, 24/7.
The app offers energy monitoring, helping you reduce operational costs even further.
Do you own an Aquarea Heat Pump? You can also manage it from the Panasonic Comfort Cloud App.
Find out more
Pre-heat or cool spaces
Weekly timer
Error notifications
Voice Control
Monitor energy consumption.
Check the energy consumption of each unit at different time intervals to maximise energy savings and further reduce operation costs.
The electricity tariff can be set by the user and the app will provide the estimated electricity bill for the heat pump.
* Electricity bill and energy consumption are estimated values. Actual usage may vary. For the multi split air conditioner, electricity bill and energy consumption will be the same for all indoor units.
nanoe™ X: improving protection 24/7*
Switch on nanoe™ X mode easily with cooling or heating OFF / ON.
Select the room shape and size and the unit installation position and observe the simulation of nanoe™ X concentration in your space over time!
Smart Control
In control of cooling comfort anytime, anywhere.
- Control multiple AC units in 1 location (up to 20 units per location and up to 10 different locations)
- Control multiple units in multiple locations
Smart Comfort
Easily manage your comfort and air quality.
- Remotely access all AC features
- Activate 24-hour nanoe™ X*
- Pre-heat or cool spaces
* nanoe™ X is available in certain series.
Smart Efficiency
More comfort with less wasted energy.
- Analyze energy usage patterns
- Compare usage history for better budget planning
* Estimated energy consumption data accuracy depends on power supply quantity.
Smart Assist
Be informed of breakdowns.
- Assign other users while you are away
- Effortless troubleshooting*
* Contact trained technicians to perform any repairing/service.
What do you need to connect to Panasonic Comfort Cloud?
Indoor Unit - Network
Built-in Wi-Fi in certain models or with optional adaptor CZ-TACG1 connected to port CN-CNT.
* Compatibility: check if your AC unit has built-in Wi-Fi adapter. In case your unit doesn’t have built-in Wi-Fi adapter, you need the accessory CZ-TACG1. Check the compatibility in your AC unit operation manual.
Other hardware requirements
Router - Internet - Smartphone
* Purchase and subscribe separately.
How to Connect to Panasonic Comfort Cloud App
There are 4 different connection methods, depending on the version of the Wireless LAN device on your indoor unit. Follow the video which corresponds to your type of device, otherwise you won't be able to do the setting properly.
1. Models with Advanced Built-in Wi-Fi: the indoor unit is a wall type and has a front panel sticker with 2 QR codes OR there is a QR code inside front panel
2. Models with Standard Built-in Wi-Fi: the indoor unit is a wall type has a front panel sticker with 1 QR codes OR there is NO QR code inside front panel
3. Models with optional Wi-Fi adapter CZ-TACG1: the indoor unit is a wall type, and an optional Wi-Fi adapter has been connected to it
4. Models with wired remote controller CZ-RTC6(W)BLW(2) with Wi-Fi
1. Models with Advanced Built-in Wi-Fi
2. Models with Standard Built-in Wi-Fi
3. Models with optional Wi-Fi adapter CZ-TACG1
4. Models with wired remote controller CZ-RTC6(W)BLW(2) with Wi-Fi
Voice Control. Words do more than actions
Through the Comfort Cloud app, air conditioner can also be connected to some of the leading voice assistants on the market to further optimise air conditioning standard without having to lift a finger.
* Google, Android, Google Play and Google Home are trademarks of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Availability of Voice Assistant services varies depending on Country and Language.
